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We’d love to hear from you! Reach out to us with your inquiries, feedback, or just to say hello. Our team is here to assist you.

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    OUR LOCATION

    Johar Town, Lahore, Pakistan

    • Monday to Friday: 9:00 AM - 6:00 PM

    • Saturday: 10:00 AM - 4:00 PM

    • Sunday: Closed

    MORE INFORMATION

    +92 301 5357852

    FREQUENTLY ASKED QUESTIONS

     

    1. What is Esthetic Lady?

    Esthetic Lady is a premium brand offering luxurious perfumes and soon expanding to other categories like cosmetics, jewelry, and lingerie.

    2. Where are your products available?

    Our products are available online through our website. We also offer delivery across Pakistan and internationally.

    3. How can I place an order?

    You can place an order directly on our website by selecting your desired product, adding it to the cart, and proceeding to checkout.

    4. What payment methods do you accept?

    We accept various payment options, including credit/debit cards, bank transfers, and cash on delivery (for select locations).

    5. How long does delivery take?

    Delivery within Pakistan typically takes 3–5 working days, while international shipping may take 7–10 working days.

    6. Can I return or exchange a product?

    Yes, we have a return and exchange policy. If you’re not satisfied with your purchase, contact us within 7 days of receiving your order.

    7. How can I contact customer support?

    You can reach us via email at estheticlady@gmail.com or call us at +92 301 5357852.

    8. Are your perfumes long-lasting?

    Yes, all our perfumes are crafted with premium ingredients to ensure a long-lasting and captivating fragrance.

    9. Do you offer discounts or promotions?

    Yes, we regularly offer discounts and promotions. Follow us on social media and subscribe to our newsletter to stay updated.

    10. Can I track my order?

    Yes, once your order is shipped, we’ll provide you with a tracking number to monitor its status.

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